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Knowledge base
साथी सेवा डेस्क
साथी सेवा डेस्क
1
साथी सेवा डेस्क
Self Service for COVID-19
Connect IPS
0
MoBank मोबाइल बैङ्किङ्ग
8
MoBank App को पासवर्ड कसरी रिसेट गर्न सकिन्छ?
MoBank App को पासवर्ड रिसेट पश्चात पछि कसरी पुनः एक्टिभेट गर्न सकिन्छ?
MoBank App मार्फत कस्ता सेवाहरु पाउन सकिन्छ ?
MoBank App बाट खाताको विवरण कसरी हेर्न सकिन्छ?
MoBank App बाट कुन इन्सुरेन्स कम्पनीको भुक्तानी गर्न मिल्छ?
See all 8 articles
कार्ड सेवा
4
क्रेडिट कार्डको भुक्तानी अनलाईन मार्फत कसरी गर्न सकिन्छ ?
कार्ड मार्फत अनलाइन पेमेन्ट कसरी गर्न सकिन्छ ? IPG Activation
Green Pin - अब डेबिट कार्डको पिन नम्बर आफैले यसरी राख्नुहोस्
प्रिपेड डलर कार्ड Prepaid Dollar Card
iTouch इन्टरनेट बैङ्किङ्ग
2
iTouch इन्टरनेट बैङ्किङ्ग कसरी लग इन गर्न सकिन्छ ?
इन्टरनेट बैंकिंग सेवा कसरि रिनिउ गर्न सकिन्छ ?
रेमिट्यान्स सेवा
2
वर्ल्ड रेमिटबाट रकम कसरी पठाउन सकिन्छ ?
अर्विट रेमिटबाट रकम कसरी पठाउन सकिन्छ ?
अन्य सेवाहरु
4
अनलाइन मार्फत खाता कसरी खोल्न सकिन्छ ?
भाइबर बैंकिंग (Viber Banking) सेवा कसरी प्रयोग गर्न सकिन्छ ?
मैले सिर्जना गरेको मेरो टिकटको अवस्था कसरी हेर्न सक्छु ?
साइबरसोर्स ईन्टरनेट भुक्तान गेटवे (IPG)
Mobile Banking Service
MoBank Mobile Banking
43
What is NIC ASIA MoBank Service?
What are the facilities available on NIC ASIA Mo-Bank?
Which version of handset support NIC ASIA Mo-Bank?
What is my username for MoBank App?
What is my Login password, Transaction password and MPIN?
See all 43 articles
Step Wise Procedure : MoBank
14
Process to view Account Details through MoBank
Check Activity Log through MoBank
Fund transfer process if you know the recipient’s Account Name, Account Name and Bank’s Name
How to pay electricity bill through Mobank
Fund transfer process if you know recipient’s mobile number
See all 14 articles
Card Services
NIC ASIA FCY Freedom Card
6
What is NIC ASIA FCY Freedom Card?
Who can apply?
What are the features of NIC ASIA FCY Freedom Card?
What is the transaction limit for NIC ASIA FCY Freedom Card?
What are the documents required for NIC ASIA FCY Freedom Card?
See all 6 articles
Online Payment through Cards
3
Is my card applicable for online payment (Debit/Credit)?
Can I make international online payment?
Cybersource Internet Payment Gateway (IPG)
NIC ASIA VISA Debit Card
16
How to get NIC ASIA VISA card facility?
I lost my card. How do I block it?
I forgot the pin of my card. How do I apply for re-PIN?
How to unblock card?
How to activate my new card/pin?
See all 16 articles
NIC ASIA VISA Credit Card
8
What is NIC ASIA Bank’s Credit Card?
What are the required documents to process credit card?
Who is eligible to apply NIC ASIA VISA Credit Card?
How do I apply for Credit Card online?
What are the features of NIC ASIA VISA Credit Card?
See all 8 articles
NIC ASIA VISA International Credit Card
0
Internet Banking Services
iTouch Internet Banking
39
What is iTouch Internet Banking?
How do I sign up for iTouch Internet Banking?
How do I perform the first time iTouch login?
What is the best browser that I can use?
How safe is iTouch Internet Banking? How do I keep my information safe?
See all 39 articles
Step Wise Procedure : iTouch
10
Procedure for first time iTouch Login.
Checking your account statement through iTouch.
Process for fund transfer through iTouch.
Process for viewing Transaction Log through iTouch.
Process for Top up NTC/Ncell through iTouch
See all 10 articles
NCHL IPS through iTouch
9
What is Interbank Payment System (NCHL-IPS)?
What is IPS through Internet banking modality?
What is the process of using IPS through internet banking?
What will happen if the customer enters wrong account number or misspelled the name of the receiver?
In case of transaction failure is the charge refundable?
See all 9 articles
NIC ASIA Support
Getting Started
5
Contact Customer Care
NIC ASIA Bank Support Portal
What are the interest rates?
Which is my nearby branch or ATM?
What is the update on my ticket?
Other Digital Services
IVR Service
12
1. What is IVR Self-service Model?
2. How can I avail the NIC ASIA IVR services?
3. What do you mean by registered mobile number?
4. Should I register my account number to avail the NIC ASIA IVR services?
5. What is the registration procedure of NIC ASIA IVR self-service model?
See all 12 articles
Electronic Cheque Clearing (ECC)
10
What is Electronic Cheque Clearing?
ECC is carried out for which currencies?
Why does bank stop payment order cheques?
What are the cheque transaction limits for ECC?
What does Regular Electronic Cheque Clearing mean?
See all 10 articles
connectIPS
8
What is a connectIPS e-Payment System?
How do I create a new user in connectIPS and link my bank account?
What are the services available in connectIPS?
How long does it take for connectIPS fund transfer?
Can the amount transferred through connectIPS be reversed?
See all 8 articles
Viber Banking
5
What is Viber Banking?
How do I get started using Viber Banking?
How do I register for Viber Banking?
What are the services available to me?
Why cannot I register for Viber Banking?
Missed Call Banking Facility
1
What is missed call banking service?
Demat and Shares
Demat
11
What is DEMAT account?
How can customer open DEMAT account?
What are required documents to open DEMAT account?
Why is DEMAT account necessary?
Why open Demat Account with NIC ASIA Bank?
See all 11 articles
Mero Share
3
How can I apply for Mero Share registration?
I've forgotten my MeroShare password.
How do I receive the CRN number for share transaction?
Dynamic Debt Fund
1
FAQs on Dynamic Debt Fund
NIC ASIA Footprints
List of Branches
1
Branches
Counter Timing
1
Normal Counter Timing
List of ATMs
1
List of ATMs
Branchless Banking
1
Branchless Banking
Extension Counters
1
Extension Counters
Sub Provincial Offices
0
Deposit Products and Account Related
Account Related Queries
21
What is my account balance?
How to open an account in NIC ASIA Bank?
How to open account online?
What are the documents required to open an Individual account?
What is an account nominee?
See all 21 articles
Minimum Documents Required for Account Opening
10
Individual Savings Accounts
Minors (under 18 years of age)
Foreign Nationals
Proprietorship or Partnership Firm
Company (Private or Public)
See all 10 articles
Online accounts
12
Who can apply for online account processing?
Can a minor/ foreign national / joint applicant open account online?
How long will it take to complete online account request/ online application?
When will I get my online account number?
When can I operate my online account?
See all 12 articles
Insurance Related Queries
3
Is it necessary to fill up any Form for availing insurance coverage at the time of account opening?
1 . Are medicine bills covered in case of OPD treatment?
2. What are the additional documents required to be filled by the customers at the time of account opening/scheme transfer in order to be eligible to get insurance coverage?
SarbaShrestha Bachat Khata
0
Loan Products
FAQs on Retail Loan
4
What is the process flow for Retail Loan?
What is the interest rate on loan products?
I need further details on my loan facility, who do I contact?
Fone Loan
NIC ASIA Auto Loan
1
What are the required documents for processing the Auto loan?
NIC ASIA Personal Loan
0
Loan Against Mortgage Property
1
What are the required documents for processing the Home loan?
NIC ASIA Education Loan
1
What are the required documents for processing the Education loan?
Foreign Employment Loan
1
What are the required documents for processing the Foreign Employment loan?
SME Loan
3
What is SME (Small and Medium Enterprise) Loan?
What are the features of SME Loans?
What are the minimum Required Documents for SME loan processing?
Sector Wise Loans
0
Remittance Services
Foreign Currency
3
What is the Forex Rate for today?
I'm travelling abroad, how can I get the required Foreign Currency (FCY)?
I have Foreign currency with me, how do I exchange it?
Remittance
5
What is the bank's Swift Code?
I did SWIFT transfer from abroad to NIC ASIA's account but the amount is not deposited yet.
How can I receive transfers from abroad on my account?
NIC ASIA Remit
Features of NIC ASIA Remit
Misc.
Merchants Providing Discount
1
Offers
Locker Facility
3
What is locker?
What are charges for locker facility?
What happen if a customer loses locker key?
Standard Tariff of Charges
1
Standard Tariff of Charges
Campaigns
Live Campaigns
0