Does customer get refunded in case of paying member does not reply during stipulated time on the express clearing cheques, and fees for clearing the express cheque have already been collected by the Presenting Member from the customer?

Yes, the customer gets refunded because they do not receive the service. The system will calculate the refund amount automatically. The amount shall be recovered from the Paying Member and credited to the Presenting Member can either refund the customer account or offer the re-presentment service free of charge to the customer.