There is a 24 Hours support service at Nepal Electronic Payment Systems (NEPS) for such issues. Card Blocking after office hours and during Public Holidays can be done by calling Toll Free Number 16600116016 or +977-1-4411703/ 4411687. You need to provide your card number or account number to block the card. You can also reach us to our support representative by writing us in the live chat and email at

Block Charge: Nil

Unblock Charge: NPR 250