MoBank Mobile Banking

How to de-register if my phone is lost?
For New device, you have to reset your device id first, by entering your mobile number, login password and transaction pin. You can login on your new device...
Thu, 22 Aug, 2019 at 3:21 PM
I have downloaded the application, when I click on login, I get the message ‘Error, Username is Required’, What should I do?
When you open the application for the first time, please click on ‘Activate Now, you would get a welcome letter, and continue with new user/Self register by...
Thu, 22 Aug, 2019 at 3:22 PM
Will the application get deactivated if I don’t use the service for a period of time?
The application will not get deactivated, however in case the application is not used for 90 days or more, you will have to update the GPRS password transac...
Thu, 22 Aug, 2019 at 3:22 PM
What if I get disconnected or my mobile phone switch off while performing a transaction?
You can simply reconnect to Mobile banking and verify your transaction history to check if the transaction has been executed. You can also check the Mini St...
Thu, 22 Aug, 2019 at 3:23 PM
I have entered the MPIN incorrectly 5 times and message is displayed that your NIC ASIA Mo-Bank application is disable, what should I do?
In such case, you need to visit the nearest branch and submit the unblock TXN request and in case you don’t remember the password you can also request to re...
Thu, 22 Aug, 2019 at 3:23 PM
What if I change my mobile handset or change my mobile number?
In case you change your handset, you need to download the application again then click on Activate Now, and proceed with existing User where you need to pla...
Thu, 22 Aug, 2019 at 3:23 PM
If I lost my mobile handset what should I do?
If you have lost your mobile, you can download the application on the new handset in use, once you register resetting your device id after using the current...
Thu, 22 Aug, 2019 at 3:23 PM
I have formatted my phone, what should I do to activate NIC ASIA Mo-Bank application again?
In case of Android, you just need to download and install the application again. Necessary checks will be performed by the application itself to ensure secu...
Thu, 22 Aug, 2019 at 3:24 PM
I changed my mobile set and the app is not working now. What shall I do?
In case you have changed your mobile set, you’ll have to reset the device for the app to work again. You can do it by yourself through the Reset Device opti...
Thu, 22 Aug, 2019 at 3:25 PM
I’ve filled up the password reset form, what should I do next?
Please click on Activate Password, after customer’s password has been reset from branch. Please enter your account number and your registered mobile number,...
Thu, 22 Aug, 2019 at 3:26 PM